We have got off to a flying start as Vale of York Academy; a new super uniform, new signage, new firmer behaviour rules, Options Evening for year 9 and Parent’s Evening for year 9 too. At Parent’s Evening we always take feedback; your views are always of the upmost importance to us and the outcomes of the survey are shown. There are two clear areas to address in this survey:
Contact and support: Prior to Christmas introduced a new “responding to parents policy” and I hope that as the year progresses we will improve further – you should always get a reply form the staff member you try to contact on the day of calling – even if this is simply to day they will be in touch for more detail as soon as they have availability. Where staff have returned calls and left a message on answerphones, reception are told that they have done this, so if you phone back you know why you have not been spoken to in person.
Website: We have been working on this for a couple of months ahead of acadamisation and the old website has been in mothballs. Please use the contact us section on the website and give us feedback – It is always welcome.
Percentage of Year 9 Parents “Happy” or “Very Happy” in each area:
|How do you feel your son/daughter has settled into the new school year?||98%|
|How do you feel concerning the quality of teaching your child is receiving?||98%|
|How do you feel about the information you receive from the school concerning your child’s targets and progress?||96%|
|How do you feel about the general support and guidance your child receives?||98%|
|How do you feel about knowing who to contact at school for this support?||92%|
|If you have made contact since September how do you feel about the support you have received?||86%|
|How do you feel about the information and quality of our school website?||84%|
|Overall, how do you feel about your child’s education at Vale of York Academy?||92%|
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